Shipping & Returns
Shipping can take anywhere from 3-14 business days to arrive after it has been processed. All orders are sent from Cairns Qld, please keep this in mind when waiting for your order to come, as places like WA will take longer than normal.
All orders are sent with a tracking number.
Please allow 3 business days for your order to be processed.
Please no PO Boxes, our couriers only deliver to street addresses.
All products are inspected for damage before being shipped.
Market baskets are all flat packed to save on shipping costs, please see Basket Shaping page for information on how to easily shape your basket.
If you are a Cairns local use the code 'pickup' for free shipping and we can arrange pickup from Edge Hill.
All sales are final and cannot be returned, please choose carefully before purchasing.
All our baskets are handwoven in Africa, each basket will have it's own unique character, any slight imperfections are all part of the beauty of handmade products and should be viewed as the unique character of that piece.
Want to chat? Send me a message at email@example.com and I'll get back to you within 3 business days.